Salesforce Financial Services Cloud

As a leading Salesforce development company,we are dedicated to identifying the most suitable solutions for our clients.

Business owners often have critical questions, such as:

  • “What should we consider when implementing Salesforce?”
  • “What are other companies in our industry doing that we might be missing?”
  • “How does Financial Services Cloud differ from standard Salesforce?”

Financial management companies share common requirements, many of which are addressed by the robust capabilities of Financial Services Cloud.

With Financial Services Cloud, much of the foundational functionality is already in place. This means that during implementation, you can focus more on customizing features specific to your business needs and less on building core components from scratch. This tailored approach ensures a seamless and efficient implementation process, helping you achieve your goals faster and with greater

Key Points of Salesforce Financial Services Cloud:

  1. Key Components:
    • Householding
    • Unified Client Profile
    • Business and Household Stabilization
    • Stable Tracking of Financial Goals
    • Tracking Life Events (home purchase, birth of a child, marriage)
    • Intercommunication Management
    • Assets Under Management (AUM)
    • Wallet Share Evaluation
    • Splitting & Merging Households
  2. Features:
    • Pre-built Einstein Analytics application for efficient business interpretation.
    • Data aggregation, customer-centric approach, and ease of decision-making for consultants.
  3. Considerations for Migration:
    • Assess Lightning readiness and personalization of the existing Salesforce context.
    • Clear data migration plan and understanding of the household data model.
    • Evaluate the Salesforce Financial Services Cloud roadmap and updates.
    • Determine the need for customization and alignment with the household data model.
    • Understand the complexity of existing Salesforce org and conversion requirements.
    • Identify the best approach: shifting to a new Lightning org or setting up Salesforce Financial Services Cloud.

What Makes us Your Best Salesforce Financial Services Cloud Partner ?

1. Deep Expertise in Financial Services

  • Industry Knowledge: Showcase your deep understanding of the financial services sector, including banking, wealth management, insurance, and investment services. This ensures that your team is capable of customizing Salesforce FSC to meet the specific needs and regulatory requirements of these industries.

  • Specialized Consultants: Highlight your team’s expertise in Salesforce Financial Services Cloud and its specific use cases in financial advisory, asset management, insurance, and other financial services verticals.

  • Proven Track Record: Demonstrate your past success in deploying Salesforce FSC for similar clients. Share case studies that show how you have helped financial institutions transform their customer engagement, streamline operations, and enhance their digital offerings using Salesforce.

2. End-to-End Salesforce FSC Implementation

  • Comprehensive Solutions: Position your firm as an expert in the full lifecycle of Salesforce FSC implementation—from consultation and design to customization, development, deployment, and support. This shows that you can handle all aspects of the implementation process.

  • Tailored Solutions: Stress your ability to create customized solutions based on specific client needs, ensuring that Salesforce FSC aligns perfectly with their business goals, customer journey, and compliance requirements.

  • Integration Expertise: Highlight your proficiency in integrating Salesforce FSC with other systems (such as core banking systems, insurance platforms, or ERPs), ensuring seamless workflows and enhanced user experience across the organization.

3. Data Security and Compliance Expertise

  • Regulatory Compliance: Demonstrate your knowledge of financial services regulations and compliance standards (e.g., GDPR, Dodd-Frank, MiFID II, SOX). Salesforce FSC is a highly regulated environment, and being well-versed in these regulations is a significant advantage.

  • Security Best Practices: Emphasize your commitment to data security, showcasing your ability to implement and maintain the highest levels of security standards for sensitive financial data, such as client information, transaction data, and financial reports.

4. User-Centric and Scalable Solutions

  • Customizable Dashboards and Reports: Highlight your ability to create tailored dashboards and reporting tools that provide financial advisors, wealth managers, and client-facing teams with critical insights into client portfolios and business performance.

  • Scalability and Flexibility: Showcase your expertise in designing scalable solutions that grow with your client’s business. This includes developing solutions that can handle increasing volumes of data and transactions over time without compromising performance.

5. Strong Collaboration with Salesforce

  • Certified Salesforce Professionals: Highlight the certifications your team holds in Salesforce Financial Services Cloud and related Salesforce technologies (e.g., Salesforce Administrator, Platform Developer, Advanced Administrator).

  • Partnership with Salesforce: Being recognized as a strategic partner with Salesforce can provide credibility and demonstrate that your company is trusted by Salesforce itself to deliver high-quality solutions using their cloud technologies.

  • Continuous Training and Knowledge: Mention that your team is continually trained and updated on the latest Salesforce Financial Services Cloud features, ensuring you stay ahead of the curve in terms of innovations and best practices.

6. Proven ROI for Clients

  • Efficiency and Automation: Demonstrate how your Salesforce FSC implementations have helped financial institutions streamline their operations, reduce manual processes, and improve service delivery through automation.

  • Increased Revenue and Client Retention: Provide data-backed results showing how your implementations of Salesforce FSC have increased revenue through better client relationship management, targeted marketing, and improved customer service.

  • Customer Success Stories: Share real-life customer success stories or testimonials where your solutions helped clients solve key challenges, such as improving customer insights, optimizing financial product offerings, or increasing operational efficiency.

7. Ongoing Support and Innovation

  • Post-Implementation Support: Emphasize your commitment to providing ongoing support after the deployment of Salesforce FSC. This includes troubleshooting, platform updates, and user training to ensure continued success.

  • Innovation and Upgrades: Showcase how you proactively help clients take advantage of Salesforce’s latest features and innovations, ensuring they remain competitive and continue to optimize their use of Salesforce FSC over time.

8. Focus on Customer-Centric Solutions

  • Client Engagement and Personalization: Position yourself as experts in designing solutions that create a more personalized, seamless experience for financial services customers, ensuring clients are provided with tailored solutions based on their unique financial needs.

  • Omni-Channel Support: Highlight your capability to implement solutions that provide omni-channel support for clients, including mobile, desktop, email, chat, and social channels, allowing financial institutions to meet customers where they are.

9. Agility and Quick Implementation

  • Agile Methodology: Highlight your use of agile methodologies, ensuring faster, more flexible delivery of Salesforce FSC projects. This is particularly important in industries like financial services where time-to-market is critical.

  • Rapid Deployment: Showcase how your team can deploy Salesforce FSC efficiently, minimizing disruption to daily operations while implementing transformative solutions.

10. Industry Leadership and Thought Leadership

  • Participation in Financial Services Events: Highlight any industry events, webinars, or workshops you’ve hosted or participated in. This positions you as a thought leader in the Salesforce Financial Services Cloud space.

  • Publications and Content: Mention any whitepapers, blogs, or other content your company produces that educates the financial services industry about Salesforce FSC and best practices for implementation.

Most Exciting Features Of Salesforce Financial Services Cloud

New Lightning-Enhanced Solutions
Salesforce Financial Services Cloud experts have traditionally faced challenges with fragmented client data due to siloed information systems. However, the new and enhanced features provide a unified, comprehensive view of clients, enabling businesses to deliver personalized customer experiences throughout the entire lifecycle, across various industries.

Commercial Banking Application
The Financial Services Cloud’s commercial banking features allow agents to gain a centralized view of customer financials and business reports. This empowers them to focus on high-net-worth clients while easily onboarding new customers. Commercial and business bankers can now access an exclusive dashboard that provides insights into accounts, records, and opportunities. Features like Treasury Management and Smart Business Referrals ensure that relationship managers can identify specific client interests in banking products or services and seamlessly refer them to the appropriate department, whether it’s finance or retail banking. This enables a seamless omnichannel experience and improves customer satisfaction.

We understand the importance of deadlines. Our goal is to help you complete tasks on time and within budget, ensuring that you avoid last-minute rushes. If you need expert guidance, feel free to reach out—we promise quick responses to all your queries and concerns.

Lightning Scheduler
The Lightning Scheduler allows relationship managers and clients to easily book appointments as part of Salesforce’s workflow. For example, a sales representative can schedule a meeting on behalf of a colleague, and customers can book an appointment with an insurance broker via the mobile app or website. Relationship managers can also access appointment catalogs, further enhancing the customer experience and satisfaction.

Action Plans
Action Plans enable our experts to collaborate effectively across departments in a digital, streamlined manner. For instance, a private banker can use an Action Plan to efficiently onboard a new client by automating task assignments across different teams.

Salesforce Surveys for Financial Services Cloud
This feature allows you to quickly create personalized, branded client surveys that can be viewed directly within a client’s profile. These surveys can be organized into dashboards and reports, which can be shared as private client feedback. For example, a relationship manager could send a customized survey after a meeting and use the responses to realign services, strengthening client relationships and boosting brand loyalty.

As a leading Salesforce development company,we are dedicated to identifying the most suitable solutions for our clients.

Business owners often have critical questions, such as:

  • “What should we consider when implementing Salesforce?”
  • “What are other companies in our industry doing that we might be missing?”
  • “How does Financial Services Cloud differ from standard Salesforce?”

Financial management companies share common requirements, many of which are addressed by the robust capabilities of Financial Services Cloud.

With Financial Services Cloud, much of the foundational functionality is already in place. This means that during implementation, you can focus more on customizing features specific to your business needs and less on building core components from scratch. This tailored approach ensures a seamless and efficient implementation process, helping you achieve your goals faster and with greater

Key Points of Salesforce Financial Services Cloud:

  1. Key Components:
    • Householding
    • Unified Client Profile
    • Business and Household Stabilization
    • Stable Tracking of Financial Goals
    • Tracking Life Events (home purchase, birth of a child, marriage)
    • Intercommunication Management
    • Assets Under Management (AUM)
    • Wallet Share Evaluation
    • Splitting & Merging Households

  2. Features:
    • Pre-built Einstein Analytics application for efficient business interpretation.
    • Data aggregation, customer-centric approach, and ease of decision-making for consultants.

  3. Considerations for Migration:
    • Assess Lightning readiness and personalization of the existing Salesforce context.
    • Clear data migration plan and understanding of the household data model.
    • Evaluate the Salesforce Financial Services Cloud roadmap and updates.
    • Determine the need for customization and alignment with the household data model.
    • Understand the complexity of existing Salesforce org and conversion requirements.
    • Identify the best approach: shifting to a new Lightning org or setting up Salesforce Financial Services Cloud.

What Makes us Your Best Salesforce Financial Services Cloud Partner ?

1. Deep Expertise in Financial Services

  • Industry Knowledge: Showcase your deep understanding of the financial services sector, including banking, wealth management, insurance, and investment services. This ensures that your team is capable of customizing Salesforce FSC to meet the specific needs and regulatory requirements of these industries.

  • Specialized Consultants: Highlight your team’s expertise in Salesforce Financial Services Cloud and its specific use cases in financial advisory, asset management, insurance, and other financial services verticals.

  • Proven Track Record: Demonstrate your past success in deploying Salesforce FSC for similar clients. Share case studies that show how you have helped financial institutions transform their customer engagement, streamline operations, and enhance their digital offerings using Salesforce.

2. End-to-End Salesforce FSC Implementation

  • Comprehensive Solutions: Position your firm as an expert in the full lifecycle of Salesforce FSC implementation—from consultation and design to customization, development, deployment, and support. This shows that you can handle all aspects of the implementation process.

  • Tailored Solutions: Stress your ability to create customized solutions based on specific client needs, ensuring that Salesforce FSC aligns perfectly with their business goals, customer journey, and compliance requirements.

  • Integration Expertise: Highlight your proficiency in integrating Salesforce FSC with other systems (such as core banking systems, insurance platforms, or ERPs), ensuring seamless workflows and enhanced user experience across the organization.

3. Data Security and Compliance Expertise

  • Regulatory Compliance: Demonstrate your knowledge of financial services regulations and compliance standards (e.g., GDPR, Dodd-Frank, MiFID II, SOX). Salesforce FSC is a highly regulated environment, and being well-versed in these regulations is a significant advantage.

  • Security Best Practices: Emphasize your commitment to data security, showcasing your ability to implement and maintain the highest levels of security standards for sensitive financial data, such as client information, transaction data, and financial reports.

4. User-Centric and Scalable Solutions

  • Customizable Dashboards and Reports: Highlight your ability to create tailored dashboards and reporting tools that provide financial advisors, wealth managers, and client-facing teams with critical insights into client portfolios and business performance.

  • Scalability and Flexibility: Showcase your expertise in designing scalable solutions that grow with your client’s business. This includes developing solutions that can handle increasing volumes of data and transactions over time without compromising performance.

5. Strong Collaboration with Salesforce

  • Certified Salesforce Professionals: Highlight the certifications your team holds in Salesforce Financial Services Cloud and related Salesforce technologies (e.g., Salesforce Administrator, Platform Developer, Advanced Administrator).

  • Partnership with Salesforce: Being recognized as a strategic partner with Salesforce can provide credibility and demonstrate that your company is trusted by Salesforce itself to deliver high-quality solutions using their cloud technologies.

  • Continuous Training and Knowledge: Mention that your team is continually trained and updated on the latest Salesforce Financial Services Cloud features, ensuring you stay ahead of the curve in terms of innovations and best practices.

6. Proven ROI for Clients

  • Efficiency and Automation: Demonstrate how your Salesforce FSC implementations have helped financial institutions streamline their operations, reduce manual processes, and improve service delivery through automation.

  • Increased Revenue and Client Retention: Provide data-backed results showing how your implementations of Salesforce FSC have increased revenue through better client relationship management, targeted marketing, and improved customer service.

  • Customer Success Stories: Share real-life customer success stories or testimonials where your solutions helped clients solve key challenges, such as improving customer insights, optimizing financial product offerings, or increasing operational efficiency.

7. Ongoing Support and Innovation

  • Post-Implementation Support: Emphasize your commitment to providing ongoing support after the deployment of Salesforce FSC. This includes troubleshooting, platform updates, and user training to ensure continued success.

  • Innovation and Upgrades: Showcase how you proactively help clients take advantage of Salesforce’s latest features and innovations, ensuring they remain competitive and continue to optimize their use of Salesforce FSC over time.

8. Focus on Customer-Centric Solutions

  • Client Engagement and Personalization: Position yourself as experts in designing solutions that create a more personalized, seamless experience for financial services customers, ensuring clients are provided with tailored solutions based on their unique financial needs.

  • Omni-Channel Support: Highlight your capability to implement solutions that provide omni-channel support for clients, including mobile, desktop, email, chat, and social channels, allowing financial institutions to meet customers where they are.

9. Agility and Quick Implementation

  • Agile Methodology: Highlight your use of agile methodologies, ensuring faster, more flexible delivery of Salesforce FSC projects. This is particularly important in industries like financial services where time-to-market is critical.

  • Rapid Deployment: Showcase how your team can deploy Salesforce FSC efficiently, minimizing disruption to daily operations while implementing transformative solutions.

10. Industry Leadership and Thought Leadership

  • Participation in Financial Services Events: Highlight any industry events, webinars, or workshops you’ve hosted or participated in. This positions you as a thought leader in the Salesforce Financial Services Cloud space.

  • Publications and Content: Mention any whitepapers, blogs, or other content your company produces that educates the financial services industry about Salesforce FSC and best practices for implementation.

Most Exciting Features Of Salesforce Financial Services Cloud

New Lightning-Enhanced Solutions
Salesforce Financial Services Cloud experts have traditionally faced challenges with fragmented client data due to siloed information systems. However, the new and enhanced features provide a unified, comprehensive view of clients, enabling businesses to deliver personalized customer experiences throughout the entire lifecycle, across various industries.

Commercial Banking Application
The Financial Services Cloud’s commercial banking features allow agents to gain a centralized view of customer financials and business reports. This empowers them to focus on high-net-worth clients while easily onboarding new customers. Commercial and business bankers can now access an exclusive dashboard that provides insights into accounts, records, and opportunities. Features like Treasury Management and Smart Business Referrals ensure that relationship managers can identify specific client interests in banking products or services and seamlessly refer them to the appropriate department, whether it’s finance or retail banking. This enables a seamless omnichannel experience and improves customer satisfaction.

We understand the importance of deadlines. Our goal is to help you complete tasks on time and within budget, ensuring that you avoid last-minute rushes. If you need expert guidance, feel free to reach out—we promise quick responses to all your queries and concerns.

Lightning Scheduler
The Lightning Scheduler allows relationship managers and clients to easily book appointments as part of Salesforce’s workflow. For example, a sales representative can schedule a meeting on behalf of a colleague, and customers can book an appointment with an insurance broker via the mobile app or website. Relationship managers can also access appointment catalogs, further enhancing the customer experience and satisfaction.

Action Plans
Action Plans enable our experts to collaborate effectively across departments in a digital, streamlined manner. For instance, a private banker can use an Action Plan to efficiently onboard a new client by automating task assignments across different teams.

Salesforce Surveys for Financial Services Cloud
This feature allows you to quickly create personalized, branded client surveys that can be viewed directly within a client’s profile. These surveys can be organized into dashboards and reports, which can be shared as private client feedback. For example, a relationship manager could send a customized survey after a meeting and use the responses to realign services, strengthening client relationships and boosting brand loyalty.